Email Access - We offer more options than ever to ensure that you are always within reach of your prospects, customers or associates. Stay connected through your desktop email client, your mobile device, and browser based webmail. You can even administer all of your email accounts online!
 

Email Setup

This page discusses the setup process for Email Hosting with POP3 and IMAP. We work directly with each client to setup each new mail account so that it works perfectly. The email setup process involves three steps:

  1. Pointing the Internet to the new MX records that tell the world which email servers to use.
  2. Choosing the type of servers to use such as POP3 and IMAP, their names and port numbers.
  3. Using the Auto-Setup Tool or step-by-step instructions to setup any email client.

Please contact us for assistance in walking you though these steps.


Step 1 - Changing the MX Records (View Guide)

IF YOU ARE MANAGING YOUR MX RECORDS: Contact your DNS hosting company and ask them to change your MX Records according to these specifications. Or, if you have access to your DNS hosting company’s control panel for your domain, you can make this change yourself.

The MX Records for your domain name must point to:

mx1.emailsrvr.com (pref 10)
mx2.emailsrvr.com (pref 20)

DO NOT DO THIS UNTIL INSTRUCTED


Step 2 - Server Configuration Settings

Below are the server names and ports for your advanced hosted email account. To use a secure connection, use the settings marked with SSL.

Server Type Server Name Port
POP3 pop.emailsrvr.com 110
IMAP imap.emailsrvr.com 143
SMTP smtp.emailsrvr.com 25, 587, 8025, and 2525
POP3 with SSL secure.emailsrvr.com 995
IMAP with SSL secure.emailsrvr.com 993
SMTP with SSL secure.emailsrvr.com 25, 465, 587, 8025, and 2525

Outgoing servers require authentication.
Outlook users will need to manually enable this feature. Follow the Setup Guides, below, to configure your specific email client for your account.

When entering your Username, please enter your entire email address (e.g., myname@mydomain.com). Also, please use all lower-case letters.

New Password Rules
We have implemented these changes in an effort to eliminate unauthorized users from using email accounts. Without enforcing these new requirements, it can be simple for spammers to hack an account and send spam from your address. Passwords cannot contain:

  • Less than 6 characters.
  • 3 or more consecutive numerals. (e.g. 567, 9876)
  • The word "password".
  • The mailbox user name.
  • The mailbox domain name.

 


Step 3 - Email Client Setup

You can send and receive email from your account using virtually any desktop or handheld email client. These PDF documents will help you get started. (Requires Adobe Reader 5.0 or above.)

Webmail Access: https://webmail.ows.net - ALL SETTING ARE MANAGED HERE!

Mobile Mail Access: https://webmail.ows.net/mobile

Auto-Setup Tool: The Auto-Setup Tool will automatically configure your email software. It can set up a new email account or adjust the configuration settings for an existing account. Close all email software applications, if any are running before installing.

POP3 Auto-Setup Tool  (Click to Install) IMAP Auto-Setup Tool  (Click to Install)
 

Email Client Setup Instructions:

 

Mac Email Client Setup:
 

 

Wireless Device Setup:
 
 

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